• A truly versatile shoe, the Shock look great and perform well at the gym
• Our TPR polymer insoles provide comfortable cushioning support in every step
• Ultra lightweight and breathable, this sneaker is suited for any training
• Premium compression-molded phylon outsole to keep your feet on the ground when it matters
• Fits true to size
• Free Shipping during our [Spring Promotion]
• Online tracking available with every order
• Free size exchanges on all orders
How long will my order take to arrive?
Delivery to the USA, Australia, Canada and most countries in Europe takes between 7-17 working days from the time of dispatch depending on your location, with a 1-3 working-day processing time in our warehouse. You can expect to receive your order within 8-20 working days after purchasing.
Delivery to all other countries takes between 5-21 working days after dispatch depending on the location.
Please note the current pandemic events may incur a delay in the transit of your order. We are working closely with our couriers to monitor potential delays, but at this stage we cannot yet guarantee on-time delivery. Please consider this when placing your order. COVID-19-incurred delays don't grant refunds.
Can I cancel my order?
All orders have a 24-hour cancellation window. If you request a cancellation within 24 hours of your order being placed, it will be processed without any problems.
After 24 hours we cannot process order cancellations. If this is the case, you may still return your order upon receipt.
If you need to cancel or return your order, email us at firstname.lastname@example.org.
Can I return my order?
We offer returns under several circumstances. Please note all returns must be communicated directly with our team before returning your order.
Change of mind: We accept returns for any reason within 14 days of your order being delivered. Products must be in original condition, unworn and must be returned in original packaging. Return shipping costs to our return address in Australia on returns due to change of mind will be covered by the customer.
Size exchanges: We offer free size exchanges on any orders where your shoes don't fit. All exchanges must be requested within 7 days of delivery, and footwear must be in brand new conditions, unworn and in original packaging. Only exchanges are applicable on orders with sizing issues. Only one free size exchange is allowed per shoe in your order. For further size exchanges, customer will have to carry the reshipment's shipping fees.
If you need to start a return, contact us at email@example.com and a member of our team will assist you with the process.